Senior Center & Transit Department

Transit

On January 21, 2021, President Biden issued an Executive Order to promote measures to prevent the spread of COVID 19 by travelers within the United States and those who enter the country from abroad.

On Friday, January 29, 2021, the Center for Disease Control (CDC) issued an order mandating the wearing of masks while in conveyances (i.e., aircraft; trains; road vehicles such as buses, taxis, or rideshare, but not private passenger vehicles for personal use; or other means of transport such as ferries or subways.) The order also applies while within transportation hubs such as airports, railway stations, bus terminals, ports, marinas, etc. It applies to all conveyance passengers, crew, operators, service providers, and workers.

On January 31, 2021, the Transportation Security Administration (TSA) issued a Security Directive to support the enforcement of the CDC Order. This directive mandates the wearing of masks while in conveyances or in a transportation hub or facility.

These new policies went into effect on February 2, 2021. The CDC Order will remain in effect for the duration of the public health emergency as determined by the CDC. The Security Directive is in effect through May 11, 2021. 

Contact Information :

Malinda H. Griffin                                                                           
Transit Director

706-444-7767

Fax: 706-444-7547

Email: transitdir@hancockcountyga.gov.

Physical Address:
330 Water Works Road

Sparta, Georgia 31087

Mailing Address:

12630 Broad Street

Sparta, Georgia 31087

Operation Notice

Office Hours: Monday – Friday 8am – 5pm

Transit:        Monday – Saturday 4am -5pm

Hancock County Transit does not operate on the following holidays:

• New Year’s Day
• Independence Day
• Thanksgiving Day
• Christmas Day

General Information      

The Hancock County Public Transit System promotes and assists in providing for the improved mobility of all its citizens. We are dedicated in providing efficient and economical operation of transportation services to the citizens of Hancock County. We accomplish this mission by adhering to the following service goals and objectives.

Goals and Objectives:

• To develop and maintain effective and efficient public transportation service available to all citizens of Hancock County with priority given to the needs of the elderly and disabled.
• To offer the best possible level of service consistent with travel demand and the resources available.
• To achieve efficient utilization through coordinating with other transportation providers.
• To provide accessibility of transportation for essential trip purposes.
• To provide service that is affordable, available, and useable.
• To provide service that is safe, clean, and comfortable.
• To provide service which is responsive to the travel needs of our local citizens.

Rules and Regulations

1. Service area includes pickup and delivery in all of Hancock County/Sparta area; and delivery to Milledgeville/ Baldwin County; Eatonton/ Putman County; Greensboro/ Green County; Sandersville Washington County; Thomson/ McDuffie County; Augusta/Richmond County; and Macon/Bibb County, Georgia.
2. To request service, please call 706-444-7767.
3. Trips must be scheduled 24 to 72 hours in advance of your appointment.
4. All trips will be scheduled based on the availability of the transit vans.
5. Our elderly or disabled passengers or those having doctor appointments, will have priority. All other trips will be scheduled around these.
6. A minimum of thirty (30) minutes is required for a scheduled pickup (depending on the time of your call and the location). The van will wait no more than five (7) minutes at each pickup point for passengers.
7. The fare is $5.00 per passenger per round trip. All trips outside of Hancock County is $15.00 per round trip except to Macon and Augusta Georgia those trips are $50.00.  Weekly Dialysis trips are $60.00 per month The driver will accept your fare upon entering the van. Please have correct fare as drivers cannot make change. Clients may also pay by check or money order.  All trips and prices are subject to change.
8. All children under the age of 16 must always be accompanied by an adult.
9. Seatbelts must always be worn, NO EXCEPTIONS.
10. We ask that you respect the driver and other passengers by observing personal hygiene and not wearing excessively strong perfumes.
11. No Eating, Drinking, Smoking, or profanity allowed.
12. No Drug or Alcohol allowed.
13. No Animals, except for service animals accompanying individuals with disabilities.
14. No Flammable or combustible materials.
15. Limited telephone usage.
16. For safety, all bagged items (such as groceries etc,) must be securely closed to prevent hazards.

**Drivers are not responsible for items left on the vans.

CANCELLATIONS:

Any Passenger who is scheduling transportation with the Hancock County Transit System for a medical appointment or a miscellaneous trip must call the office at least 72 hours in advance to allow for appropriate scheduling. Also, if a passenger decides to change or cancel the appointment, please contact Hancock Transit Office to notify our dispatcher of any changes or cancellation(s).  If you fail to notify the office of 30 percent of your schedule trips within 30 days, you will be taken off the schedule until we hear from you again. Hancock Transit will wait 7 minutes for a passenger to aboard the van if you do not aboard the van after 7 minutes upon arrival the trip will be denied and considered a no show.